Refund Policy

60 Days. No Questions Asked.

We believe in the power of our music. If your song doesn't make you feel something special, we don't want your money. It's that simple.

You have 60 days from the date of purchase to request a full refund.

60-Day Money-Back Guarantee. Not completely satisfied with your custom song? Contact us within 60 days of purchase and we will work with you on revisions. If you are still not satisfied, you may request a refund in accordance with our Refund Policy. Approved refunds will be returned to the original payment method.

How to request a refund?

Simply send an email to contact@grace-melody.com with your Order ID.

• You don't need to explain why (though feedback helps us).
• We will process the refund immediately.
• The funds will return to your bank account within 5-10 business days depending on your bank.

Company Information

GraceMelody is owned and operated by Grace Melody LLC. Grace Melody LLC is responsible for the operation of grace-melody.com, customer payments, subscription management, song delivery, customer support, and refunds.

• Brand Name: GraceMelody
• Legal Company Name: Grace Melody LLC
• Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
• Customer Support Email: contact@grace-melody.com